Get in touch
In short: email support@fivors.com and a person replies within one business day. For returns, email us first — don't send anything back before we reply.
What we can help with
- Returning or exchanging something
- Where your order is, or a tracking number that isn't updating
- Whether LiftFlow™ is right for you — including if you're unsure for a health reason
- Anything else. We read all of it
Email ussupport@fivors.com
Monday through Friday, 9am–6pm Pacific. A person replies within one business day — usually the same day.
Monday through Friday, 9am–6pm Pacific. A person replies within one business day — usually the same day.
Mailing addressFIVOR USA
4039 Calle Platino, Suite G, Dock 30
Oceanside, California 92056
USA
4039 Calle Platino, Suite G, Dock 30
Oceanside, California 92056
USA
Before you mail anything back to us — email first. We'll send a return authorization and a prepaid label. Packages sent without one are slower to process. See the returns page.
Order status
Tracking numbers go out by email as soon as your order ships. If yours hasn't arrived, check the track your order page first — it covers the common causes.